Always fight fair
It’s OK to be upset at someone, but if you don’t fight fair, the relationship will quickly break down. Fighting fair allows you to express your own needs while still respecting others.
Make the relationship your priority.
Maintaining and strengthening the relationship, rather than "winning" the argument, should always be your first priority. Be respectful of the other person and his or her viewpoint.
Focus on the present.
Once you are in the heat of arguing, it's easy to start throwing past grievances into the mix. Rather than looking to the past and assigning blame, focus on what you can do in the present to solve the problem.
Choose your battles.
Conflicts can be draining, so it's important to consider whether the issue is really worthy of your time and energy. If you pick your battles rather than fighting over every little thing, others will take you more seriously when you are upset.
Be willing to forgive.
Resolving conflict is impossible if you're unwilling or unable to forgive. Resolution lies in releasing the urge to punish, which can never compensate for our losses and only adds to our injury by further depleting and draining our lives.
Know when to let something go.
If you can't come to an agreement, agree to disagree. It takes two people to keep an argument going. If a conflict is going nowhere, you can choose to disengage and move on.
Developing your conflict resolution skills.
The way you respond to differences and disagreements at home and at work can create hostility and irreparable rifts, or it can build safety and trust. Learning how to resolve conflict in a positive way will help you strengthen your relationships.